This week, we bring you another edition of #GoodReads shared by the Innovation Teams (i-teams), a cohort of in-house innovation consultants in cities across the United States and Israel that are developing and deploying bold ideas to tackle the biggest issues facing city governments.

The i-teams tap a wide variety of resources to come up with big ideas to address persistent issues facing urban communities. These include data housed across city agencies, insights hidden in the minds of residents, and relationships within and among the i-teams themselves. Along the way, i-teams come across interesting and informative articles, books, and other #GoodReads. This week, the i-teams reflected on the City of Chicago’s innovative analytics program, cognitive biases that influence behavior, and the role of trust in building effective organizations.

Optimizing Chicago’s Services with the Power of Analytics - Anna Anisin, Domino Data Lab

An i-team member in Syracuse, NY had this to say about the article:

  • “I’m originally from right outside of Chicago, so anytime I read about something innovative coming from the city, I get excited. Seeing the city be a leader in using data to solve problems means that people are getting better government services, more efficiently. It is admirable that the city is sharing all their code (and using Github to do so). Chicago serves as a model for where I’d love Syracuse to get to sometime (in the near future, hopefully!) Last, I think this shows how effective foundations like Bloomberg Philanthropies can be in supporting local governments, since Chicago did this work, in part, thanks to the Mayor’s Challenge grant.”

58 Cognitive Biases That Screw Up Everything We Do - Drake Baer and Gus Lubin, Business Insider

An i-team member in Jersey City, NJ said this about the article:

  • “We’ve been reading and discussing a lot on cognitive biases surrounding the workshops and community forums we’ve been hosting. We are examining how our own biases may affect our work while also trying to understand the different perspectives and backgrounds of our community members as we are learning from them, so we best know how to move forward with revitalizing Jersey City’s business districts.”

The Speed of Trust: The One Thing that Changes Everything - Stephen M. R. Covey

Steven M. R. Covey, son of Seven Habits of Highly Effective People author Stephen R. Covey, reflects on the central role of trust and credibility in building successful organizations in this 2006 book.

An i-team member in Rochester, NY said this about the book:

  • “Neal, our Director, recommended this book. It’s a interesting and important read as we continue to build relationships and engage potential partners.”